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Privacy Policy

UPDATED AUGUST 2024

At The Upcycled Beauty Company (registered as Upcycled Beauty Ltd.), we care about your privacy rights. It’s important for us that you know your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you subscribe to our newsletter, download our reports, or interact with our website www.upcycledbeauty.com (“our site”) in any other way.

If you have any further questions about this Privacy Policy or The Upcycled Beauty Company’s data collection, use and disclosure practices, please contact us at hello@upcycledbeauty.com.

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  • Who is responsible for your data?

Upcycled Beauty Ltd.
8 Decimus Park, Kingstanding Way
Tunbridge Wells
TN2 3GP
UK
hello@upcycledbeauty.com
 

  • What kind of personal data do we collect?

Contact Data: We collect the data you provide us with when subscribing to our newsletter, joining the Upcycled Beauty Movement, downloading a report or contacting us via the contact form. Typically, this is your first and last name, as well as your company, email address, telephone number and country.

If you contact us directly, we may receive additional information about you including the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Usage Data (cookies and other tracking technologies): As is true of most websites, we gather certain information automatically and store it in log files. In addition, when you use our site, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our site. Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies, log files, and/or clear gifs to record your preferences. In some countries, including countries in the European Economic Area ("EEA"), the information referenced above in this paragraph may be considered personal information under applicable data protection laws.

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  • Data we receive from third parties

We may receive publicly available information about you from our third-party partners and combine it with data that we have about you.

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  • How do we use your data?

We use the information we collect in various ways including:

To enhance your experience as a member of the Upcycled Beauty Movement. For example, we use your email address to communicate with you and send you relevant information, such as upcycled beauty news;

To provide, operate, and maintain our services;

To improve, personalise, and expand our services;

To understand and analyse how you use our services;

To develop new products, services, features, and functionality;

To communicate with you, either directly or through one of our distribution partners, including for customer service, to provide you with updates and other information relating to our services, and for marketing and promotional purposes;

To process your transactions;

For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

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  • How do we share your data?

We do not sell your data – we are committed to respecting your privacy.

Your data may be shared within The Upcycled Beauty Company. We may share your data with third parties under the following circumstances:

Service Providers: To third-party service providers who help us in providing our services, such as MailChimp, with whom we have a data processing agreement, and analytics providers such as Google Analytics, who collect anonymised data - more information can be found at:
https://www.google.co.uk/intl/en/analytics/privacyoverview.html
and:
https://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html

Distributors: To third-party partners who represent us in different countries around the world. We will only share your information when you contact us directly with a relevant request, including for customer service.

Legal Obligations: When required by law or to follow legal processes.

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  • What is the legal basis for processing personal data?

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate interest in operating our services and communicating with you as necessary to provide these services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
 

  • How do we protect your data?

The Upcycled Beauty Company is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.

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  • How long do we store your data for?

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
 

  • Your data protection rights under the general data protection regulation (GDPR)

If you are a resident of the United Kingdom or EEA, you have the following data protection rights:

If you wish to access, correct, update, or request the deletion of your personal information, you can do so at any time by emailing hello@upcycledbeauty.com.

In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information or request portability of your personal information. Again, you can exercise these rights by emailing hello@upcycledbeauty.com.

You have the right to opt out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt out" link in the marketing emails we send you. To opt out of other forms of marketing, please contact us by emailing hello@upcycledbeauty.com.

Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
 

  • Your choices

You can use our site without registering, thereby limiting the type of information that we collect.

You may unsubscribe from receiving certain promotional emails from us. If you wish to do so, simply follow the instructions found at the end of the email. Even if you unsubscribe, we may still contact you for informational, transactional, account-related, or similar purposes.

Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. Please note that, if you choose not to accept cookies, some features and the personalization of our site may no longer work for you. You will continue to receive advertising material, but it will not be tailored to your interests.
 

  • Children’s privacy

This website is not intended for children, and we do not knowingly collect data relating to children. If you are under 18 but over 13, please make sure you ask your parents or guardians for permission before sending any information to us. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at hello@upcycledbeauty.com.
 

  • Changes to this Privacy Policy

This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on our website. If we materially change the ways in which we use or share personal information previously collected from you through our services, we will notify you through our services, by email, or by other communication.
 

  • Contact us

If you have any questions or concerns about this Privacy Policy, please feel free to email us at hello@upcycledbeauty.com

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